Customer Care

Shipping & Returns

Everything you need to know about getting your Dreamibles delivered and our no-hassle return policy.

📦 Shipping

Delivery Times by Country

🇪🇺 Benelux & Germany
Netherlands 1–2 business days
Belgium 1–2 business days
Germany 1–2 business days
🇪🇺 Rest of Europe
All other EU countries 3–5 business days
🌎 North America
United States 7–12 business days
Canada 7–12 business days
🌏 Oceania
Australia 10–17 business days
New Zealand 10–17 business days

Why longer delivery times for North America & Oceania? Because our products are classified as supplements, they are subject to stricter customs inspection upon arrival. This additional screening adds extra time to the delivery process and is outside our control.

Note: Delivery times may vary due to customs clearance, weather conditions, or unforeseen logistical delays. These are estimates based on standard shipping methods.

↩ Returns

30-Night Money-Back Guarantee

🛡️

Sleep Better or Your Money Back

Try Dreamibles for 30 nights. If you're not sleeping better, we refund 100% of your purchase. No questions asked. Zero risk.

To request a return or refund, simply follow these steps:

01

Contact us

Reach out via our contact page within 30 nights of receiving your order. Include your order number and a brief description of your experience.

02

We'll get back to you within 24 hours

Our team will confirm your return request and provide you with any further instructions if needed.

03

Receive your full refund

Once confirmed, we'll process your refund to the original payment method. Refunds typically appear within 3–5 business days depending on your bank.

❓ FAQ

Common Questions

Do I need to return the product to get a refund? +
Please reach out to us via our contact page and we'll handle the rest.
What if my order arrives damaged? +
Contact us via our contact page with a photo of the damaged item and your order number. We'll send a replacement immediately at no cost.
What if my order hasn't arrived? +
If your order hasn't arrived within the estimated delivery window, contact us via our contact page with your order number and we'll look into it right away.
Can I exchange for a different product? +
Currently we don't offer direct exchanges, but you can return your order for a full refund and place a new order. Contact us via our contact page and we'll guide you through it.
How long does my refund take? +
Once we confirm your refund, it typically appears on your original payment method within 3–5 business days. Processing times may vary depending on your bank or card provider.

Still have questions?

Our team is here to help. Send us a message and we'll get back to you within 24 hours.

Contact Us

30-night guarantee • Ships next day • Free returns • 4.9/5 from real customers